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* The {{{prodName}}} must be placed into a download mode for firmware to install correctly. To do this follow the steps below. |
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* The {{{prodName}}} must be placed into a download mode for firmware to install correctly. To do this follow the steps below. |
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{{#ifeq: {{{screen}}}|true| |
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{{#ifeq: {{{screen}}}|true| |
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* Enter the OS-level system menu on the device (press Up, Trigger, and Down buttons simultaneously)
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* Enter the OS-level system menu on the device (press [.] and [1] at the same time)
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* Choose the menu option to download an application |
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* Choose the menu option to download an application |
