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=== Welcome! === |
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=== Welcome! === |
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This wiki is intended for use by Opticon's customers, and is designed to provide quick access to commonly-requested development information concerning Opticon products. You'll find a variety of information and resources here to assist you in creating your own customized, integrated software/hardware solution.
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This wiki is intended for use by Opticon's customers, and is designed to provide quick access to commonly-requested technical information, usage information, and software downloads concerning Opticon products. Opticon provides Technical Support for all of its products and accessories.
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Note that this wiki is a perpetual work in progress, and will be updated with new information about new and existing products as time goes on, at Opticon's discretion. |
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Note that this wiki is a perpetual work in progress, and will be updated with new information about new and existing products as time goes on, at Opticon's discretion. |
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You view a list of all pages in the wiki by clicking on the [[Wiki Index]], or search for information by category on the [[Special:Categories|Categories]] page. These links are in the left-hand side menu for easy access from any page. Additionally, you may search for a topic or page using the search box under the left-hand side menu. |
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You view a list of all pages in the wiki by clicking on the [[Wiki Index]], or search for information by category on the [[Special:Categories|Categories]] page. These links are in the left-hand side menu for easy access from any page. Additionally, you may search for a topic or page using the search box under the left-hand side menu. |
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=== Technical Support ===
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=== Warranty/Repair Service ===
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Information regarding the features, specifications, capabilities, etc. of Opticon's products - as well as software downloads and documentation - are available on [http://wiki.opticonusa.com/techsupport Opticon's Technical Support Portal].
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For Warranty/Repair Service requests, please click [http://www.opticonusa.com/solutions/warranty here].
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=== Additional Services === |
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=== Additional Services === |
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Opticon provides the [[Developer Support Program]] for more in-depth assistance concerning software development and integration with all Opticon products. We also offer custom development services to build custom solutions that fit the needs of your business case. If you're interested in finding out more about either of these services, please contact [mailto:devsupport@opticonusa.com Developer Support].
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Opticon provides the [[Developer Support Program]] for more in-depth assistance concerning software development and integration with all Opticon products. We also offer [[Custom Development|custom development services]] to build custom solutions that fit the needs of your business case. If you're interested in finding out more about either of these services, please contact [mailto:devsupport@opticonusa.com Developer Support].
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=== Downloads: Drivers, SDKs, Applications, Firmware ===
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=== Contact ===
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You can find all the downloads related to the products you're interested in at [http://wiki.opticonusa.com/techsupport/ Opticon's Technical Support Portal]. Download links are also provided for your convenience on the various topic and product pages in this wiki.
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If you're experiencing technical difficulties with this wiki, or simply have a question you can't find the answer to here, please contact us. Technical Support is available Monday through Friday from 9:00 AM to 5:00 PM PST. You can reach us by calling 1.800.636.0090 extension 2127 or by e-mailing [mailto:support@opticonusa.com Technical Support].
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For Technical support outside of the USA, Canada and Mexico please contact Opticon Sensors Europe by emailing [mailto:support@opticon.com OSE Technical Support].
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=== Downloads: Drivers, SDKs, Applications, Firmware ===
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{| style="background-color:#D1D3D4; border: 1px solid" align="center" |
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|align="center" | '''Notice''' |
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|align="center" | '''Notice''' |
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|align="center" | The downloading and use of any Opticon software implies consent with Opticon's [[EULA | End User License Agreement]]. |
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|align="center" | The downloading and use of any Opticon software implies consent with Opticon's [[EULA | End User License Agreement]]. |
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=== Contact ===
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If you're experiencing technical difficulties with this wiki, or simply have a question you can't find the answer to here, please contact us. Developer Support is available Monday through Friday from 9:00 AM to 5:00 PM PST. You can reach us by calling 1-800-636-0090 or by e-mailing [mailto:devsupport@opticonusa.com Developer Support].
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