Version Differences for H21

(Added Factory Reset Instructions)
(Added 'determining firmware version' section)
Line 91:
  Windows(r) phone.    Windows(r) phone. 
       
    + ==Determine Current Firmware Version==  
    + You should only need to look up this information when prompted to do so by an Opticon employee.  
    + * Navigate to: 'Start' > 'Settings' > 'System' > 'Device Information' > 'Version' (tab)  
    + * Take note of the following two lines:  
    + ** ROM date  
    + ** ROM version ''It is only necessary to report the first two groups of numbers (i.e. 4.530)''  
       
       
  ==Downloads==    ==Downloads==